Frequently Asked Questions
What if I need my case back sooner than
stated on your time schedule?
We will do our best to accommodate your case, call in and
speak to mike for details. Rush charges may apply.
What makes Techniques Dental Lab Better?
In addition to only hiring exceptional dental technicians, every
case is personally finished by lab-owner Mike Kovalchik to
insure the highest level of quality and consistency.
When I have a technical issue, who will I speak to?
If he isn't who answers the phone, just ask for Mike.
What shipping service do you utilize?
In the Columbus area, we have a driver for local pick-up and
delivery.
Nationwide, we provide you with shipping UPS shipping labels
and your case will be returned via UPS.
If you have a different preference, please call Mike.
How do I
ship a case to Techniques Dental Lab?
Simply call Worldwide Express at (614) 269-1111. tell
them you need to schedule a pick-up for Techniques Dental
Lab and that you need the UPS driver to bring a label.
Why has
Techniques partnered with Worldwide Express to handle its
UPS shipping
- A real person will promptly answer the phone to
schedule your pick-up
- They will know who Techniques Dental Labs is when
you call
- We care about our customers and strive to provide
the very best service
It's my
first case and I would like to speak to someone directly at
the lab.
We are happy to speak with you. Call us at (614) 846-3121
and ask to speak with the lab-owner, Mike.
